Can I choose when my monthly instalment is collected from my bank account?
Unfortunately no, our direct debit collection dates are fixed for all our customers. We collect monthly payments on the first working day of every month.
- I missed a monthly payment, what should I do?
- What are the payment options available online?
- Is it safe to pay over the internet?
- If I have an additional payment due on my policy, how can I pay this?
- How can I change my direct debit details?
- When will my deposit be taken out of my bank account?
- How can I check if my monthly payment has been taken out of my bank account?