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I've missed a payment on my policy, what should I do?
If you miss your monthly payment, we will notify you by email and/or by letter. Please refer to this correspondence for next steps.
In most cases we will reapply to your bank for a second time within 10 days. You can make the payment now and select "Pay missed monthly instalment" from the drop down menu.
Please confirm with your bank prior to paying again as payments may have already been requested a second time.
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