An excess is the first part of a claim that you will have to pay.
For example, if you have an excess of €100 and make a claim worth €1000, we will pay €900 in the claim settlement amount.
The excess amount is noted on your policy schedule. You can access this document in your MyAXA account.
Alternatively, you can contact us on 1890 24 7 365 or visit one of our branches.