Help topics
What is an excess?
An excess is the first part of a claim that you will have to pay.
For example, if you have an excess of €100 and make a claim worth €1,000, we will pay €900 of the claim settlement amount and you'll be asked to pay the €100 excess amount.
Your excess amount is noted on your policy schedule.
Car and Home Insurance customers can view their policy schedule in their MyAXA account.
To register for MyAXA you'll need your policy number, date of birth and email address.
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