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What is the excess on my home insurance policy?

The standard excess on our home insurance policy is €350. Claims for escape of water are subject to €500 excess and subsidence claims have an excess of €5,000.


You can also opt for an additional voluntary excess in a return for a premium reduction. The excess amount is noted on your policy schedule, which you can access this in your MyAXA account.


If you need further help you can call us on 1890 24 7 365, but please be aware that, due to measures put in place to prevent the spread of COVID-19, you may have to wait longer than usual to speak to someone.


Please note: Policies purchased between May 2015 & June 2015 will still have an escape of water excess of €1,000. This will be reduced on your next renewal.

Terms and conditions apply, please refer to your policy document for more information.


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