Please see our COVID-19 related FAQs and details of our customer service options. More information

What should I do if someone wants to report a claim against my policy?

Please contact our claims department as soon as possible to register a claim. If you receive any correspondence from the other party or their insurers please do not reply to it, instead pass it on to us.


If you need further help you can call us on 1890 24 7 365, but please be aware that, due to measures put in place to prevent the spread of COVID-19, you may have to wait longer than usual to speak to someone.


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