Help topics
What should I do if someone wants to report a claim against my policy?
You or your legal representative must give us full details within 48 hours of any event which could lead to a claim under this policy. To report a claim complete our online claims form or call the claims helpline 0818 7 365 24.
You must also immediately send us any letters and documents you receive in connection with the event without replying to them. If there is another car involved you should swap details with the other driver. Never accept liability without discussing with your claims handler.
Related questions
- How can I provide my driver number?
- What is car and key rescue?
- How can I check if my monthly payment has been taken out of my bank account?
- How do I make a payment on my policy?
- How do I report a claim if I am involved in an accident?
- I've missed a payment on my policy, what should I do?
- How do I report a windscreen claim?