Frequently asked questions about Optional extras

You can choose from two different types of cover: Specified Possessions and Unspecified Possessions.

Personal Possessions Cover is an optional extra that you can add to your home insurance policy.

Under this section you can insure your valuable items away from your home, such as:

Terms and conditions apply, please refer to your policy document for more information.

With Specified Possessions Cover you can insure individual items away from your home and specify their value on your policy.

The examples of such items include:

Specified Possessions Cover is an optional cover and the additional charge will apply if you want to buy this cover.

Section D of your policy schedule will show if you have this cover included on your policy. You can access this document in your MyAXA account. If you need further help you can call us on 1890 24 7 365, but please be aware that, due to measures put in place to prevent the spread of COVID-19, you may have to wait longer than usual to speak to someone.

Terms and conditions apply, please refer to your policy booklet and schedule for more information specific to your policy.

Unspecified Possessions Cover is an umbrella type cover which allows you to select a total amount of cover for valuable items away from your home. There is no need to list each of the items individually.

You can select a set amount for which you would like to insure the unspecified items. This cover it designed for small values items up to €1000. This means that the most we will pay for any claim is the amount you set less your policy excess.

Examples of items that can be covered include:

Unspecified Possessions Cover is an optional cover and the additional charge will apply if you want to buy this cover.

Section D of your policy schedule will show if you have this cover included on your policy which you can access in your MyAXA account.

If you need further help you can call us on 1890 24 7 365, but please be aware that, due to measures put in place to prevent the spread of COVID-19, you may have to wait longer than usual to speak to someone.

Terms and conditions apply, please refer to your policy booklet and schedule for more information specific to your own policy.

Yes, you can still buy a home insurance policy if you have a paying tenant in your home. Please make sure you let us know about this when getting your quote and setting up the policy.

To get a quote or amend our existing policy, please contact us on 1890 24 7 365 or visit one of our branches as this cover is not available online.

Yes, your home insurance policy covers you for loss or damage to your freezer contents. The most we will pay for any claim is €750.

Section E of your policy schedule will show if you have this cover included your policy. You can access this document in your MyAXA account.

If you need further help you can call us on 1890 24 7 365, but please be aware that, due to measures put in place to prevent the spread of COVID-19, you may have to wait longer than usual to speak to someone.

Terms and conditions apply, please refer to your policy booklet and schedule for more information for more information specific to your own policy.

Yes, your home insurance policy covers you for you for jury service. The most we will pay is €20 a day for each day you go to court for jury service. The most we will pay for any one claim is €750.

If you need further help you can call us on 1890 24 7 365, but please be aware that, due to measures put in place to prevent the spread of COVID-19, you may have to wait longer than usual to speak to someone.

Terms and conditions apply, please refer to your policy booklet and schedule for more information for more information specific to your own policy.

Personal Accident Cover covers you, your partner and children up to the age of 18 for in the event of;

The most we will pay for any one claim is €65,000.

Personal Accident Cover is an optional cover and an additional charge will apply if you want to add this cover to your policy. Section I of your policy schedule will show if you have this cover included on your policy. You can access this document in your MyAXA account.

If you need further help you can call us on 1890 24 7 365, but please be aware that, due to measures put in place to prevent the spread of COVID-19, you may have to wait longer than usual to speak to someone.

Terms and conditions apply, please refer to your policy booklet and schedule for more information for more information specific to your own policy.