Here at AXA, with all our home insurance policies we offer Emergency Home Assistance to help you in the event of any emergencies within your home, providing you peace of mind that we are always on hand to help.
Our Emergency Home Assistance is designed specifically for minor emergencies that may occur in your home, such as a plumbing issue or a broken window. We will send you an AXA-approved tradesman who will temporarily fix your issue, allowing you to have it permanently fixed at a later date. This is a complimentary service we off completely free of charge and is available anytime day or night, up to 4 times a year.
We will organise and pay up to €250 (€500 for roofing) per claim including VAT, call out, labour, parts and materials to carry out an emergency repair.
We would always recommend that you arrange for a permanent repair to be completed by a qualified tradesperson as soon as possible, once we have carried out an emergency repair and contained the Emergency for you, as this may only provide a temporary solution to the problem.
It is not designed to replace your buildings and contents insurance and will not provide assistance for normal day to day home maintenance.
The policy holder has an onus to protect their property. While we will (where we can) provide a temporary fix under EHA, the duty is on the policy holder to have a permanent repair by a qualified tradesperson as soon as possible.
To get in contact with us to learn more or gain access to out Emergency Home Assistance, call us on 1890 24 7 365.