Help center article suggestions

Customer care - Contact us

  • In case of emergency can I contact AXA?

    In case of an emergency, such as a burst pipe in your home or a road traffic incident, our dedicated team are here to help. Simply call our 24-hour helpline on 0818 7 365 24.

  • What are your opening hours?

    Our contact centre is open from 8:45am - 6pm Monday to Friday, and from 9am - 4pm on Saturday.

    Visit our Contact Us page For a full list of services with opening hours.

  • How can I contact you from abroad?

    If you wish to contact us from abroad, please call 00353 1 858 3200.

  • How do I complain if I'm unhappy with the service provided?

    We accept that things can go wrong. If you are unhappy with our service, please contact us on 0818 7 365 24 or contact one of our local branches.

    If we cannot put things right there and then, you can call our Customer Care Team on 0818 505 505 or get in touch by email.

    Contact us by post:

    AXA Insurance
    Customer Care
    Freepost,
    Dublin 1