Help topics
If I buy Car or Home Insurance online, when will i get my documents?
Your policy documents will be available once the initial payment is made and you can download them through your MyAXA account. If you haven't got an account you can easily register for MyAXA.
You can also download your documents through express self-service, all you need is your policy number, email address and date of birth.
Please note: You will also receive your documents in the post within 5 working days.
Related questions
- What is MyAXA?
- How can I provide my driver number?
- What is car and key rescue?
- How can I check if my monthly payment has been taken out of my bank account?
- How do I make a payment on my policy?
- How do I report a claim if I am involved in an accident?
- I've missed a payment on my policy, what should I do?