Frequently asked questions about Policy changes

How do I make a change to my car/home insurance policy?

To make changes to your car policy simply log onto your MyAXA account and follow the simple steps. In MyAXA you can change your car, add a driver and change your address.

How can I make changes to my van policy?

If you want to make changes to your van policy please contact us on 0818 7 365 24 or visit one of our branches.

I bought a new car and need to change my policy, how I can do this?

You can amend your policy in your MyAXA account. Also if you need help on How to change your car in MyAXA, we have created a guide to help you.

How do I add driver to my car insurance policy?

If you wish to add a driver just for few days or until your renewal date you can amend your policy in your MyAXA account.

Can I change the car on my policy just for few days when my car is in repair?

Yes, you can change the car on your policy temporarily whilst your own car is in for repair. You can update your policy in your MyAXA account.

You can extend and cancel the temporary cover on your policy at any time. Simply log into your MyAXA account.

I want to cancel my car insurance policy. How can I do this?

Cooling off cancellation (new business cancellation)

If you change your mind after you take out a car, home or van insurance policy with AXA, you can cancel this policy within 14 days. This is called the “cooling off” period.

For more information please see your relevant policy booklets.

Mid-term cancellations

If you wish to cancel your policy mid- term please return your certificate of insurance and insurance disc with a written request to:

Our Postal Address

AXA Insurance dac

Wolfe Tone House

Wolfe Tone Street

Dublin 1, D01 HP90

Alternatively you may also return your certificate to your local branch.

Terms and conditions apply, please refer to your policy document for more information.

Renewal cancellations

If your policy renewal is due and you do not wish to continue with your cover please contact our Customer Service Centre on 0818 7 365 24.